Privacy Policy

Last updated: 1/5/2026

1. Introduction

Welcome to PT. Trans Lintas Global. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, username or similar identifier.
  • Contact Data: includes billing address, delivery address, email address and telephone numbers.
  • Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system and platform.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide the shipping, courier, and logistics services you request.
  • To process and deliver your orders including managing payments, fees and charges.
  • To manage our relationship with you which will include notifying you about changes to our terms or privacy policy.
  • To improve our website, products/services, marketing, customer relationships and experiences.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. Access to your personal data is limited to those employees, agents, contractors and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

PT. Trans Lintas Global

Komp. Batam Executive Centre Blok F No. 13

Desa/Kelurahan Sungai Panas, Kec. Batam Kota

Kota Batam, Provinsi Kepulauan Riau

Email: trafodelivery@gmail.com

Phone: +62 811-7788-747